This agreement sets forth the Terms and Conditions under which Continental Migration Services will provide a service to its clients on specified service provider premises (Herein referred as the “Service Provider Location”).

 WHEREAS, Service Provider is desirous and capable of providing Services for Clients; and

WHEREAS, Client and Service Provider have agreed on the Terms of this Agreement.

 NOW, Therefore, in consideration of the mutual agreements and promises contained herein and for other good and valuable considerations the receipt and sufficiency of which is hereby acknowledged, the parties agree as follows.

 It is hereby agreed that the Client appoints CONTINENTAL MIGRATION SERVICES for complete preparation of his/her file for the purpose of Migration/Visa. CONTINENTAL MIGRATION SERVICES agree to use its best efforts and endeavor in preparing and assisting the CLIENT to obtain his/her Migration/Visa based on the facts and information provided by the client and on the best judgment of CONTINENTAL MIGRATION SERVICES.

1.1 CONTINENTAL MIGRATION SERVICES will provide a detailed Consultation on each client’s case. Using Continental Migration Services Proprietary Case Management Systems, highly qualified case managers/workers shall ensure to provide expert advice to prepare case(s) for the client(s).

1.2 Client(s) Meetings can be arranged either in person at the Continental Migration Services office or via phone with Continental Migration Services Consultants and/or Case workers. Client(s) should ensure that the facts of their cases are accurate and understood by Continental Migration Services.

1.3 Continental Migration Services reserves the absolute right to attain the Client(s) immigration history and all relevant information to ensure that Continental Migration Services understands all the facts and circumstances that may or may not affect a successful outcome.

1.4 If During the course of the Client(s) application, any information is discovered that needs to be addressed, which would otherwise harm Client(s) best course of action, together with any alternative options available.

1.5 Continental Migration Services shall use its best endeavors to make the Client(s) case as strong as possible and the result which Client(s) seek. Continental Migration Services is providing Services Pursuant to this Agreement, shall not be responsible or liable for any acts, errors, omissions, delays or any indirect or consequential damage resulting there from a professional opinion provided in the course of its business and also does not guarantee success resulting from the advice.

The CLIENT further acknowledges that the time required to process an Application depends on factors, for example time needed to verify the submitted documents by CLIENT and other related factors, which may be beyond the control of CONTINENTAL MIGRATION SERVICES. The CLIENT acknowledges that no warranty is given as to the length of time required to process the application or the results. As the sole authority to issue the Visa is the Embassy of the particular Country the Client has applied for and Continental Migration Services has No authority over the decisions of the Governing Authority/Embassy.

The CLIENT agrees to provide in its truest form, all documents required pursuant to the Official Documentation List, which is provided by CONTINENTAL MIGRATION SERVICES upon signing this Agreement. (In some cases, there are exceptions, however, if there are any exceptions it will be at the discretion of the governing body to authorize).

Should the CLIENT be unsuccessful due to criminal reasons, health problems, forging or the presentation of false documents to CONTINENTAL MIGRATION SERVICES, not respecting the governing body Regulations and Conditions, not submitting the necessary documents to the required governing body, not responding correctly and professionally to the Officer regarding the profession and/or the job duties and/or the job description that he/she applied for in his/her Application for registration or the CLIENT decides to withdraw or cancel his/her Application, or for some reasons whatsoever the CLIENT decides not to continue the process of immigration/obtaining visa with governing body; the CLIENT will not hold CONTINENTAL MIGRATION SERVICES responsible by any means, and the professional fees is not refundable

The CLIENT understands that in most cases he/she will have to provide his/her English and (when applicable his/her moderate French language skills) depends on the province in which he /she applies for migration/visa with the governing body. The CLIENT will undertake to provide such proof via undergoing the (IELTS) as well as a similar test recognized by the governing body at his/her expense.

The CLIENT bears the entire fees pertaining to the governing body / professional registration body and other related costs like attestation, notarization, courier, etc. as advised by Continental Migration Services on a consolidated basis without disputing for a detailed invoice or breakdown.

The CLIENT bears the costs of the medical tests that are required in some cases.

The CLIENT agrees to co-operate with Continental Migration Services and further undertakes to ensure the co-operation of any of its relatives, friends and/or agents.

The CLIENT agrees to have a good attitude towards the employees of Continental Migration Services. Any breach of attitude Continental Migration Services reserves the right to cancel this agreement without a refund of any payment made by the CLIENT.

The CLIENT agrees at all times, to provide all personal, financial, employment, current registration with any governing body whether in home country or elsewhere and/or other information Continental Migration Services shall require. The CLIENT further agrees upon the request of any governing body to provide that body with whatever information may be requested. The CLIENT acknowledges that all information requested of him/her pursuant to this paragraph (8) must be disclosed in a timely, accurate, truthful, complete and full manner. (For greater certainty, if any information disclosed by the CLIENT is found to constitute misrepresentation, Continental Migration Services may terminate this Agreement immediately by giving notice in writing to the CLIENT).

The United Arab Emirates shall govern the present Agreement. The parties hereto agree that they have requested this Agreement to be drafted in the English language.

In the event a dispute arises, both parties mutually agree to seek out mediation to resolve issue(s) at the cost of the party who initiated the complaint. Both parties will agree to a mutual mediator and will put their best efforts forward in order to resolve the issue(s) to a mutually acceptable benefit.

If mediation is unsuccessful it may then proceed on to a group of Arbitrators, which are registered as such, retained by the person bringing the action.

The representative agrees to respond to a written complaint in writing within 30 days from receiving the complaint. Every effort will be made to resolve the complaint to mutual satisfaction within 60 days from the date of the written complaint. Both parties have the right to bring the unresolved issue to the attention of the regulatory body after 60 days of the complaint being filed with the representative.

11.1 In the event that the CLIENT chooses to terminate this Agreement prior to submitting the application to the concerned governing body or during the course of processing CLIENT agrees that the professional fee is not refundable.

11.2 In the event that Continental Migration Services chooses to terminate this Agreement in accordance with the provisions of paragraph (8) of this Agreement, the full amount of the agreed fees below will be non-refundable. The contract will be cancelled upon notice to the CLIENT by Continental Migration Services of its decision to terminate this Agreement.

If any part of this Agreement or the Application thereof to any person or circumstances is, to any extent, held or rendered invalid, unenforceable or illegal the remainder of this Agreement or the Application of such part to persons under circumstances other than those with respect to which it is held invalid, unforeseeable or illegal is not affected thereby and continues to be applicable and enforceable to the fullest extent permitted by law.

The CLIENT agrees that he has applied under current rules and regulations, and he will not hold Continental Migration Services responsible for any future or retroactive changes introduced by the governing body that negatively impact this application. If changes to regulations and rules affect this application, and he/she still qualifies and wishes to proceed, he/she agrees to pay Continental Migration Services any extra fees that may apply for the additional work.

The CLIENT acknowledges that he fully understands the foregoing Agreement and has been given the opportunity to obtain explanations for any portions of the Agreement, which were unclear, or not understood by the CLIENT.

In the event that the CLIENT doesn’t honor this agreement and doesn’t pay his/ her financial commitment towards Continental Migration Services, Continental Migration Services has the complete right to cancel this agreement immediately after sending notice to the CLIENT about that and the money Paid is Non- Refundable.
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